Terms & Conditions

If the contents of the product change materially, we will first inform the customer before delivery.

The Customer is responsible for the accuracy of the information provided.  Aistikas Korut / aistikas.fi is not responsible for any damage caused by incorrect information provided by the customer, such as the wrong address. If the product cannot be delivered due to incorrect information, Aistikas Korut / aistikas.fi will not refund the price of the product to the customer,  and will not compensate for damage to the customer or any third party. In such a case, it is possible to make new delivery arrangements, at the customer's expense, through our webshop.

 

PRICES

Product prices include VAT (24%). Postage/Shipping costs will be added to the final purchase amount.  We deliver your purchase in Finland via Posti Group Oy (later referred to as 'Posti').
Postage/Shipping costs total € 5 per shipment.

 

PAYMENTS USING VISA, VISA ELECTRON OR MASTERCARD

Checkout Finland Oy (2196606-6) acts as a payment intermediary and payment service provider in cooperation with Finnish banks and credit institutions.  For payments made with Visa, Visa Electron or MasterCard, Checkout Finland Oy will appear as the payee on the card invoice and will forward the payment to the merchant.  Checkout Finland Oy is licensed as a payment institution.

Checkout Finland Oy, Company Registration No: 2196606-6
Teollisuuskatu 1 B
00510 Helsinki
Puhelin: 010 252010

 

ONLINE BANKS

Checkout Finland Oy (2196606-6) provides payment brokerage services related to online banking in cooperation with Finnish banks and credit institutions. For the user, the service works just like any traditional online payment.

 

DELIVERY TIME

The maximum delivery time is 10 days.

 

RETURN AND EXCHANGE POLICY

If you are not satisfied with the product you purchased, you can return it within 14 days.
You are required to notify us in advance of the return by e-mail, stating the return, your contact information, and the account number to which the refund will be made within the time limit specified by the Consumer Protection Act.  The product should be packed with care as it should be returned in the same condition as when it was received.  The product should be sent by mail as a customer return to: Aistikas Korut, Vehmaistentie 1216, 14300 Renko. The customer is responsible for the cost of the return.

 

COMPLAINTS

If the product sent to you is incorrect or damaged, please contact Aistikas Korut immediately by email or telephone to arrange for a replacement.

 

PRODUCTS DAMAGED IN DELIVERY

Although the products are carefully packed, they can sometimes be damaged during shipping.  If the product is damaged in transit, please report the damage immediately to your post office.  
Also contact Aistikas Korut, so that we can arrange a replacement product.

We will be happy to answer any inquiries regarding the ordering or delivery of our products: by email to info@aistikas.fi or by phone on 358-45-77302797 / Perttu Laakso.
 

Aistikas

Vehmaistentie 1216
14300 Renko

 050 541 1540
 info@aistikas.fi